"The way your employees feel is the way your customers will feel. And if your employees don’t feel valued, neither will your customers." - Sybil F. Stershic
Employee engagement is a strategic approach, aimed at fostering employees' commitment to their organization's mission and values, igniting their motivation to contribute actively to its success, and simultaneously nurturing their overall well-being. An engaged employee embodies someone who wholeheartedly immerses themselves in their work, displaying enthusiasm and dedication.
In the realm of business, success revolves around one essential factor, people. Regardless of the industry, a company's employees stand as its most significant competitive advantage. As a result, one of the fundamental responsibilities of leaders lies in nurturing and sustaining engagement among their most valuable asset – their employees.
A 2022 Gallup study revealed that less than one-fourth of employees are engaged at work globally. Though it was slightly better than the last year, the bad news is that employee stress has also increased. Almost half of the workforce globally experienced stress in their workplace. However, the study also brought to light an invaluable correlation: Companies with engaged employees in the top quartile outperformed those in the bottom quartile. This compelling evidence underscores the profound impact that employee engagement has on a company's bottom line and overall success.
Employee engagement and wellbeing are all about feelings. People will forget what you say, what you do, but will never forget how you made them feel. The feelings can be:
Physical (having the opportunity to recharge)
Emotional (feeling valued)
Mental (having the ability to work autonomously)
Spiritual (feeling connected to a higher purpose)
A high-performing workforce is vital for competitiveness and survival. Leaders must understand their team's motivations to enhance morale, attitude, and performance, they hold responsibility for their team's attitude and engagement. Measuring engagement and fostering a culture of engagement is crucial. Implementing no-cost strategies, like recognition, work-life balance, and career development, ensures employees feel valued and appreciated, promoting a thriving workforce.
Pretend people have banner on their head “Make me feel special”.